Software Engineer with at least 4 years’ experience in the development of Business SW Applications.

Bachelor or Master of Science degree in Engineering or Computer Science preferred with at least 4 years’ experience in the development of Business SW Applications. 

Desired skillset: 

EB Dashboard 

•Strong problem solving skills 
•Excellent verbal and written communication skills in English and Spanish 
•C# .NET programing experience 
•Web development skills using ASP.NET and HTML5 
•JavaScript, CSS, XML experience 
•XML skills including XSD, XSLT and working with XML libraries 
•Knowledge of design patterns such as MVC, MVVC 
•Microsoft SQL Server -Experience in design of SQL* databases and writing T-SQL* scripts for creating, maintenance and report generation for medium-large database structures. 
•The developer will document their work for future "maintainability" and support, following a standard that we setup

• Speaks English fluently

• Shift Hours: 8 am a 5 pm
• Shift  Days: Monday –Friday
• Salary ¢1650.000.00

Please send your resume to vacantescostaricagmail.com,  or call 22481462 /  89165097 for more information.

Training Specialist – I

Training Specialist – I 

As Training Specialist you'll provide support for all aspects of the Corporate Training operations to ensure a successful training experience for our customer. Assurance a great costumer experience with the end-to-end service we deliver and monitor that the costumers receive the resolution from their request with extreme quality and timely matter.

Also Training Specialist should be responsible of:

• Schedule trainers, coordinate rooms setup, ensure course materials are available to customers.

• You will be the first line of communication for customers, trainers, and course owners.

• Beyond supporting the customers during classes, you will also assist in updating the Learning Management System (LMS) with new classes, reports and provide other administrative support as needed.

• Plan and monitor training forecast, prepares trainings reports, status, exhibits, and training procedures as required.

• Perform administrative functions necessary to deliver, implement and track training programs

• Perform various training tasks directed by department leaders

• Investigating aging requests and details / analysis around why certain category / regions / groups / people tend to have more of a backlog than others and recommend action for improvement.

• Provide advice on potential process improvement for general queue management

• Understand the overview of our E2E process in order provide the right assistance to the customers.

Qualifications:

• Ability to communicate effectively (verbal and in writing) at all levels of the company.

• Highly organized with attention to detail

• Ability to work independently and within a team environment

• Embraces change and ambiguity

• Minimum one year in a customer service related position

• Experience with Microsoft package

• Experience with LMS and eLearning software is a plus

• Proven ability to manage programs and services in a dynamic environment where fast cycle times, flexibility, shared-responsibility and perseverance are required for success.

• You must be a self-starter who can learn and acquire new software skills quickly

• Possesses flexibility and initiative.

• Ability to work in a fast paced environment with multiple simultaneous deadlines.

• Experience in operations-related business with multiple locations is a plus.

• Speaks English fluently.

Shift Hours: 8 am a 5 pm

Shift  Days: Monday –Friday

Salary ¢450.000.00 Please send your resume to vacantescostarica@gmail.com  or call 22481462 / 89165097 for more information.